Will Robots Save Office Tech or End Work as We Know It?

Episode summary

Art maps the printing industry's evolution from analog copiers through digital transformation to emerging robotics. He notes how the pandemic cut print volumes by roughly 70% with recovery reaching only about 80% of previous levels, and argues this is an opportunity for the industry to transition toward robotics service and support. His proposed ten minutes per employee per day return model for office robots positions copier dealers to service robot fleets using the onsite service and firmware expertise they already have.

Challenges discussed

• An industry losing its core product volume
• Reinventing a 45 year career
• Building community in a competitive trade